PRE-LAUNCH POLICY

This policy will apply once Vezzup begins accepting orders and may be updated before launch to reflect the final print provider, garment partners, and applicable law.

MADE-TO-ORDER PRODUCTS

Vezzup products are produced for each order. Because of that made-to-order process, we generally cannot accept returns or exchanges for change of mind, color preference, or ordering the wrong size. Review the product description and size guide before ordering.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Contact shawn@vezzup.com within 30 days of delivery if an item arrives damaged, has a production defect, or is different from what you ordered. Include your order number, a description of the issue, and clear photos of the item and packaging. We will review the claim and, when approved, arrange an appropriate replacement or refund.

DO NOT MAIL AN ITEM BACK WITHOUT INSTRUCTIONS

Return addresses vary by fulfillment partner. Items sent without prior authorization may not be received or credited.

ORDER CANCELLATIONS

Contact us immediately if you need to cancel. We cannot guarantee cancellation after production begins.

YOUR RIGHTS

Nothing in this policy limits rights that cannot be excluded under applicable consumer law.