Production to Delivery

Shipping policy

Our fulfillment and shipping commitments, clearly explained.

Shipping policy

PRE-LAUNCH SHIPPING POLICY

Vezzup products are planned for made-to-order production. Once the live collection opens, each product page and checkout will show the available shipping methods and current estimates for the selected destination.

PROCESSING AND DELIVERY

Production time and carrier transit time are separate. Estimated delivery dates are estimates, not guarantees, and may be affected by product availability, peak periods, weather, carrier delays, customs, or an incomplete address.

TRACKING

When tracking is available, it will be sent to the email address used at checkout after the order is handed to the carrier. Tracking can take time to update after a label is created.

ADDRESS CHANGES

Review your shipping address carefully before submitting an order. If you notice an error, email shawn@vezzup.com immediately. Changes are not guaranteed after production or fulfillment begins.

INTERNATIONAL ORDERS

International availability, duties, taxes, and customs charges depend on the destination and will be confirmed before launch. Unless stated otherwise at checkout, the customer is responsible for charges assessed by the destination country.

SUPPORT

For shipping help, email shawn@vezzup.com with your order number.