Production to Delivery
Shipping policy
Our fulfillment and shipping commitments, clearly explained.
Shipping policy
PRE-LAUNCH SHIPPING POLICY
Vezzup products are planned for made-to-order production. Once the live collection opens, each product page and checkout will show the available shipping methods and current estimates for the selected destination.
PROCESSING AND DELIVERY
Production time and carrier transit time are separate. Estimated delivery dates are estimates, not guarantees, and may be affected by product availability, peak periods, weather, carrier delays, customs, or an incomplete address.
TRACKING
When tracking is available, it will be sent to the email address used at checkout after the order is handed to the carrier. Tracking can take time to update after a label is created.
ADDRESS CHANGES
Review your shipping address carefully before submitting an order. If you notice an error, email shawn@vezzup.com immediately. Changes are not guaranteed after production or fulfillment begins.
INTERNATIONAL ORDERS
International availability, duties, taxes, and customs charges depend on the destination and will be confirmed before launch. Unless stated otherwise at checkout, the customer is responsible for charges assessed by the destination country.
SUPPORT
For shipping help, email shawn@vezzup.com with your order number.